Incident postmortem template template
Run blameless postmortems that capture timeline, impact, root cause, and follow-ups to prevent repeats.
Use this page as a starting point, then adapt the template to your workflow in Scrumbuiss.
What’s inside
Sections you can copy into your own workflow.
How to use it in Scrumbuiss
A simple approach you can replicate in your workspace.
Capture the timeline
Record key timestamps (detection, escalation, mitigation, resolution) and decisions made.
Identify the root cause
Separate contributing factors from the root cause, and document why detection or mitigation took time.
Track follow-ups
Convert action items into tracked work with owners and due dates, then review progress.
Related features
Explore the building blocks you can use with this template.
Recommended workflows
See how teams apply this template in real scenarios.
Need more ideas? Browse use cases .
FAQ
Should postmortems be blameless? +
Yes. Focus on systems and processes, not individuals. The goal is to learn, reduce risk, and improve response for the next incident.
How soon should we write a postmortem? +
Within 24–72 hours while context is fresh. Keep it short and prioritize action items you can actually complete.
What makes a postmortem effective? +
Clear impact, an accurate timeline, root cause analysis, and a small set of follow-ups with owners and due dates.